Case Study

Ramblings, case studies and shared knowledge

Toys ‘R’ Us Are Back! (But their links and traffic are not)

When you saw the cartoon giraffe on the telly and heard that unmistakable jingle, you knew shit was about to get real. It’s almost Christmas! For anyone born in the UK during the late 80’s and early 90’s you’ll remember...

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5 Things I’d change to boost conversion for Hotel Chocolat

Ahh yes, Hotel Chcolat – the ‘go to’ mega posh chocolate brand who appear to be doing a great job of wiping out Thorntons (when was the last time you saw one of their stores on the high street?) Also,...

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Poundland has made a costly ecommerce mistake and here’s why

Just like many other Brits I’m a huge fan of Poundland. Bargain central. From their slap-in-the-face Toblerone rip off Twin Peaks bar to being able to spend a fiver on kids’ toys to keep them happy at the park –...

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Glossier, you’re missing out on serious organic revenue. Here’s why.

I’m a big fan of Glossier – their brand, look and feel of their website and product photography, it’s all sharp and super on-point. However, what I particularly like is how they proactively showcase their products across a mix of...

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Luke Carthy 2020 round up

It’s been one hell of a year… My 2020 roundup

I promised myself that this Christmas, I’d give myself some proper time to rest up, reflect and eat everything in sight before we say goodbye to this right bastard of a year; also known as 2020. For context, I’ve been...

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My tips (and the big mistakes I’ve seen so far) for Black Friday 2020

So, no pressure Black Friday, but 2020 has been an insanely (determined not to use unprecedented in this post) challenging year for retail. With high-street footfall levels at an all-time low, you’ve certainly got your work cut out this time...

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Primark needs a socially distanced queue that wraps 2x around the globe just to clear their £1.5bn stockpile

It’s no surprise that Primark failed to find a favourable route to a sustainable and profitable ecommerce model. However, what did come as a surprise to me is just how hard of a kick in the crown jewels they’ve had...

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Primark believe eCommerce wouldn’t be profitable? Here’s why I think that’s bullshit

So in case you’ve missed it, Primark hit the headlines this week unsurprisingly as a result of how COVID-19 has impacted their business to the tune of £650m per month in lost sales. Of course, Primark doesn’t sell online and...

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My thoughts on the foreseeable future of eCommerce

Practically every fibre within economics, business and trade is going to feel the shockwaves and impacts of the coronavirus outbreak and as always with a hit of this scale there’ll be winners but most will be losers. It’s also completely...

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Two Big Healthcare eCommerce Brands That Have Failed to Optimise for Coronavirus

The global pandemic that needs no introduction It’s properly disruptive and naturally, it’s a worry for many people globally too. However, I’m not a medical expert and I’m in no way pretending to be, but I do know a thing...

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